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VidiCable Support Center

Help you learn more about VidiCable and the product.

Online Help (Win)

Check out VidiCable tutorial to learn how to record video on Windows computer.

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Online Help (Mac)

Learn how to use VidiCable on Mac and record videos on Mac devices.

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FAQ Center

Most frequently asked questions & answers about VidiCable.

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Subscription FAQs

VidiCable are subscription-based. Check out here to get more details.

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Contact Us

Feel free to contact us to know more about VidiCable program!

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Articles and Tips

Check out here to get more details about recording streaming video.

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Refund Policy

Check out VidiCable returns policy and discover details about refunds.

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Video Tutorial

Here lists some useful tutorial about recording streaming video.

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Frequently Asked Questions

VidiCable is subscription-based, which means your monthly or annual subscription will be renewed automatically at the end of your subscription term. To cancel the auto-renew service, please click the cancel link in the registration email at any time. For more details, please check Subscription FAQs.
The license key will be sent to the email address you entered for the purchase shortly. If you do not receive it within a few minutes of purchasing, please check your Spam or Promotion E-mail folder just in case it was incorrectly classified as spam or promotion email. Or you can contact us to get the license info.
Please click the Key icon or the "Menu" icon (on the upper right) > Register. There will be a registration popup dialog, where you can copy and paste the registration email and license code.
VidiCable supports 14 sites, including Twitter, YouTube, Vimeo, TikTok, Dailymotion, Twitch.tv, XboxClips, ESPN, CBS, BBC, Netflix, Amazon Prime, Disney+, Hulu.
First, you can free record videos from Twitter, YouTube, Vimeo, TikTok, Dailymotion, Twitch.tv, XboxClips, ESPN, CBS, BBC and more. Plus, once purchased, you can unlock the trial limits and record videos from all supported sites, including Netflix, Amazon Prime, Disney+, Hulu.
After the renewal, you will receive a new license. Please tap on the Menu icon of VidiCable, then click "Register" > "Change Account" and enter the new license to activate the program again
VidiCable offers a 5-day money-back guarantee on the one-month and the one-year subscription, and 30-day on the lifetime plan. Your money-back guarantee starts from the moment your payment has been made.
It is totally free to get videos from Twitter, YouTube, Vimeo, TikTok, Dailymotion, Twitch.tv, XboxClips, ESPN, CBS, BBC and more by using VidiCable. But you can only download the first 5 minutes of each video from 4 sites (Netflix, Amazon, Disney+, Hulu) with the free trial version. To unlock this limit, please purchase a license and register for the program.

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