VidiCable Subscription FAQs

We offers a 30-day money-back guarantee on the lifetime plan. Your money back guarantee starts from the moment your payment has been made. After the end of the applicable refund period, your payment is non-refundable. For more details about refund conditions, please refer to our Refund Policy.

Please note that one license can only be used on a single computer. If the license is activated on multiple computers, you may see a message indicating that the license is no longer valid. If this happens, please email our support team at [email protected], and we’ll be happy to assist you.

All programs are priced in US dollar. The price on our website does not include any tax. You may need to pay VAT or other taxes varies by country.

If you accidentally purchased the wrong version—for example, buying a Mac license when you intended to purchase a Windows license—please place a new order for the correct version within 30 days, then contact us.